All orders processed via http://www.skinboss.com.au are dispatched from Brisbane, Australia and sent using Australia Post.
delivery: australian orders
Australian orders are:
- sent via express post
- a flat rate of AU$10
delivery: New Zealand orders
Orders to New Zealand are:
- sent via standard international post
- a flat rate of AU$15
Secure payment is made via PayPal with Visa, MasterCard or directly from your PayPal balance.
Payment will be processed automatically once your order has been placed at checkout.
NZ customers – PayPal will automatically convert pricing to NZ$ once you’ve passed through checkout.
order confirmation and tracking
Upon placing an order you will receive the following emails:
- a receipt of payment from PayPal
- an order confirmation from Skin Boss
When your order has been processed and lodged with Australia Post, you will receive the following emails:
- a ‘your order has been sent’ email from Skin Boss
- an email from Australia Post confirming your order is in transit. Included in this email will be a tracking number and a link to give your authority to leave your Skin Boss parcel in a safe place if you aren’t home when delivery is made. Follow the links provided for tracking details and delivery options.
If you haven’t received any of the above emails, they will be in one of these places:
- your PayPal email address folder
- the PayPal email address folder of the person who ordered for you
- your spam/junk folder – Gmail accounts in particular like to divert our emails there
If you have checked these folders and still can’t locate our emails, please contact us and we will check your information was entered correctly at checkout.